Female Neighbor Helping Senior Woman With Shopping

Services to Support Your Independence at Home

No matter what ‘home’ means to you, there is something special about the place we call home. From the outside, it is bricks and mortar, the same as any other; but on the inside, it is different. It is a place of comfort, a personal sanctuary filled with memories, photos and chosen belongings—a place we make our own.

Living in the comfort and familiarity of our own home and neighbourhood is important; however, so many of us are unaware of the services available to assist us to remain living safely and independently at home.

The assistance needed to remain at home will differ from one person to the next. It may mean getting help with shopping and cooking, or it could be receiving assistance with personal care and dressing. You may also enjoy the company of having someone share a meal with you or take you out for lunch or a movie.

What kind of services are available?

The services available to support you at home fall into three categories:

1. Services that assist your health and wellbeing, including:

  • Shopping
  • Meal preparation
  • Personal care
  • Nursing care
  • Welfare checks
  • Medication prompts
  • Allied health services – Occupational Therapy, Physiotherapy and Podiatry

2. Services that assist you to remain safe at home, including:

  • Home cleaning
  • Gardening
  • Minor home maintenance
  • Home modifications, e.g., grab rails and ramps
  • Equipment and assistive technology, e.g., shower chair, walking aids

3. Services that assist you to interact with and remain connected to your community, including:

  • Transport
  • Escorts to and from appointments
  • Social support groups
  • Day or overnight respite
  • Diversional Therapy

How can services be delivered?

There are currently two options available to senior Australians to deliver home care services: Government subsidised services or privately funded services.

The Australian Government subsidises the cost of home support services for eligible individuals. If you can contribute to the cost of your care (e.g., you are a self-funded retiree), the government may ask you to pay fees. These fees are determined by Services Australia (Centrelink). The amount of fees required to be paid is dependent on the type of funding, services received and your financial situation. You may need to complete an income assessment to ascertain if you will need to contribute to the cost of your services.

All home care services offered through funded programs are also available privately. Privately funded services may be the best option while you are waiting to be offered a government subsidised service or require additional services to ‘top up’ your government-subsidised services. Depending on the result of your income assessment, privately funded services may be the more appropriate option.

How can SereneCare help?

SereneCare can help you access services that can support you in living safe and independent at home and in your own community. You may be eligible to access support to help you continue doing what you can for yourself, safely and with a focus on your strengths and goals.

SereneCare can provide you with advice and guidance on registering for government-subsidised services and support you through the assessment process. We can also assist you with accessing privately funded services.

If you are eligible and approved for a government-subsidised Home Care Package, as an approved provider, SereneCare can assist you in managing your Home Care Package and coordinating your services. Our experienced Care Managers will be your primary contact, providing you with the confidence that your support needs will be addressed and requests actioned promptly.

SereneCare can provide you with as little or as much assistance as you require, and our experienced Care Managers can tailor our input to meet your individual needs, preferences, and goals.

So, call or email SereneCare to discover how we can support you to live safely and independently in your own home and your community.

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