At SereneCare, we believe our people are the key to achieving our purpose and mission. That is why we select our team members to ensure their attributes align with SereneCare’s values – trust, respect, commitment, loyalty and collaboration.
We attract motivated, like-minded people who share our passion for aged care, can build and nurture valuable partnerships and are committed to delivering exceptional quality service.
Our consultants are health care professionals who are passionate about aged care. With vast experience in the aged care sector, they understand the importance of personalised, quality care.
Our consultants will clearly explain how the aged care system works and will use their expertise to help you access the support needed to remain living well and independently at home and in the community.
Our care workers are the heart and soul of SereneCare.
Our care workers understand the importance of their role and strive to ensure a quality, personalised service delivered with a high level of compassion, loyalty and commitment.
Each care worker strives to ensure every interaction meets our clients’ needs and expectations, promoting a successful and valuable relationship.
Our counsellors have a deep respect for a person’s uniqueness and individuality, and bring sincerity, compassion and warmth to each counselling session. These characteristics are vital in developing a connection with you and facilitating personal, professional and social growth.
With vast counselling experience, our counsellors understand the complexities and changes associated with aging, and the stresses involved in caring for a loved one.
Our Care Managers will help you understand how Home Care Package funding can support your needs whilst living at home. They will work with you to develop a care plan that identifies your needs, preferences and goals, and will coordinate supports and services to achieve successful outcomes for you.
Our Care Managers are dedicated and resourceful individuals who will provide answers to your questions and action your requests for services, within the scope of the Aged Care Act and related principles and standards.
SereneCare offers aged care navigation assistance and personalised care services to senior Australians and their supporting carers